SHIPPING AND RETURNS
Orders are usually processed within 3-5 business days and shipped using USPS. In some rare cases or for especially large orders, we may use FEDEX or UPS, but this would be communicated to you.
We are able to rush orders, per your request. Please give us a call 650.430.4538 to arrange.
RETURNS AND EXCHANGES
We take pride in packaging your online orders with care so that it arrives to you safely and in perfect condition. If there are any issues, please give us a call within 5 days of receipt, so that we can assess and arrange a remedy as soon as possible.
We take great care and pride in the quality of our work. Upon printing, custom orders are not returnable. While we make every effort to catch any spelling errors, you are responsible for the approval of the final design.
Please note, each piece is hand fed individually through the letterpress therefore you may see some slight variations from one piece to another.
YOUR INFO AND PRIVACY
We take your personal information very seriously. We will only use your information collected to fulfill your order or communicate with you. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Payments are taken through STRIPE and we do not see any of your credit card information.